How To Write a Professional Email

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How To Write a Professional Email: Trick 1


For most of us, email is the most common form of business communication so it’s important to get it right. Although emails usually aren’t as formal as letters, they still need to be professional to present a good image of you and your company.

How to write a formal email

Follow these five simple steps to make sure your English emails are perfectly professional.

  1. Begin with a greeting
  2. Thank the recipient
  3. State your purpose
  4. Add your closing remarks
  5. End with a closingyou.
  1. Begin with a greeting

    Always open your email with a greeting, such as “Dear Lillian”. If your relationship with the reader is formal, use their family name (eg. “Dear Mrs. Price”). If the relationship is more casual, you can simply say, “Hi Kelly”. If you don’t know the name of the person you are writing to, use: “To whom it may concern” or “Dear Sir/Madam”.

  2. Thank the recipient

    If you are replying to a client’s inquiry, you should begin with a line of thanks. For example, if someone has a question about your company, you can say, “Thank you for contacting ABC Company”. If someone has replied to one of your emails, be sure to say, “Thank you for your prompt reply” or “Thanks for getting back to me”. Thanking the reader puts him or her at ease, and it will make you appear more polite.

  3. State your purpose

    If you are starting the email communication, it may be impossible to include a line of thanks. Instead, begin by stating your purpose. For example, “I am writing to enquire about …” or “I am writing in reference to …”.

    Make your purpose clear early on in the email, and then move into the main text of your email. Remember, people want to read emails quickly, so keep your sentences short and clear. You’ll also need to pay careful attention to grammar, spelling and punctuation so that you present a professional image of yourself and your company.

  4. Add your closing remarks

    Before you end your email, it’s polite to thank your reader one more time and add some polite closing remarks. You might start with “Thank you for your patience and cooperation” or “Thank you for your consideration” and then follow up with, “If you have any questions or concerns, don’t hesitate to let me know” and “I look forward to hearing from you”.

  5. End with a closing

    The last step is to include an appropriate closing with your name. “Best regards”“Sincerely”, and “Thank you” are all professional. Avoid closings such as “Best wishes” or “Cheers” unless you are good friends with the reader. Finally, before you hit the send button, review and spell check your email one more time to make sure it’s truly perfect!

How To Write a Professional Email: Trick 2

When you are sending professional email messages, it's really important to make sure the message is perfect. You don't want to blow an opportunity by making any mistakes - either in how you send emails or how you keep track of your email messages.

Whether you are emailing an employer a cover letter, a thank you letter, a resignation letter, asking for a letter of recommendation or writing for other non-personal reasons, you should always make sure your email is organized and professional.

Here's what to include in your messages, what not to include, and how to close, sign and send your email messages.

Professional Email Message Guidelines

  • Subject Line: The subject line should concisely convey your purpose for writing. Your subject line can be as simple as "Thank You" or "Request for Recommendation"
  • Greeting: Even if you are writing a very short email, include a greeting. If you know the name of the person, include it. Unless you are on a first-name basis with the person, call them by their title.
  • Length: Keep your email as concise as possible. People tend to skim long emails, so only include essential information.
  • Font Style: Avoid ornate, playful, or colored fonts; these simply distract the recipient from your actual message. Avoid overusing bold and italics as well, which make an email look cluttered. Do not write in all capital letters either; this comes across as angry or overexcited in an email.
  • Emoticons: Do not include emoticons in a professional email; save these for personal correspondence.
  • Spelling and Grammar: Just because you are writing an email does not mean you should be sloppy about spelling and grammar. Edit your email carefully before sending it. An error-free message tells the recipient that your email should be taken seriously.
  • Closing: Sign off with a brief "Thank you," "Best," or other simple send-off, and then your name. Most email accounts let you embed a signature with your name, title, and contact information into every email. This is a terrific way to make each correspondence more professional.

How to Send Professional Email Messages

  • Make Sure Your Message is Complete: Before you click Send double check to make sure the Subject line of your email is filled in, you have included a signature, you are sending the message to the right contact person, and you have filled in the Bcc field to send a copy to yourself so you have a record of the email message.
  • Proof Your Email Message: Before you hit send, also make sure you spell check and check your grammar and capitalization. They are just as important in email job search correspondence as they are on a paper letter.
  • Send a Test Email Message: Before you actually send your email, send the message to yourself first to test that the formatting works. If everything looks good, resend to the company or individual you are writing to.
  • Send a Copy of the Email Message to Yourself: Use the Bcc field to send a copy of the email message to yourself so you have a record of when you sent the message and who you sent it to. 
  • File Your Copies: With many email programs you can send up folders. Set up a folder for all your job search emails and file your copies of the email message you send in your job search folder. 
  • Check Your Email Regularly: Time is of the essence when you're job searching. It's important to check your email regularly and frequently so you don't miss out on any important opportunities. At the least, check your email in the morning and during the early afternoon, so you'll have time to respond in a timely manner to the replies messages you receive.